Wednesday, January 22, 2020

Types of Communication

Communication is mainly divided into Two Parts

Verbal Communication
It is the Communication Involves Words, both Spoken and Written.





Non-Verbal Communication
It is the Wordless Communication.



Verbal Communication
It refers to the form of communication in which message is transmitted Verbally.
Communication is done by Word either Spoken (Oral) or Printed (Written).

Oral Communication
It is that Channel of Communication in which message is transmitted in spoken form.


Examples : Face to Face Conversation, Interview, Telephone Conversation, Grapevine, etc.



Written Communication




It is the Communication  in which Information is exchanged in the Written or Printed Form.

Examples: Signs & Symbols, Letters, Text Messages, emails, Reports, Memo, Notice, Minutes, Handbook, etc.


Non-Verbal Communication

It means Transmission of Meanings other than Oral or Written Words.


Non-Verbal Communication is the Sending or receiving of Wordless Messages.


Examples: Appearance, Body Language, Head Movements, Eye Contacts, Facial Expression, Gestures, Postures, Tone of the Voice etc.


Types of Non-Verbal Communication
                                                                  
Sign Language
(Wordless Visuals)



                                                                      
Audio Signals


Examples : Alarm, Drum Beating, Hooters, Buzzers, Whistle, Bells, Ambulance Sirens etc.

                                                            
Visual Signals

Examples : No Smoking Sign, Danger Sign, No Horn Sign, Traffic Sign & Lights.


Body Language


Appearance, Head Movements, Eye Contacts, Facial Expression,Gestures, Postures, Tone of the Voice etc.


"Verbal can’t go without Non-Verbal

                                                                  Non-Verbal can go without Verbal"


                                           
Things to Remember
Generally People Retain

10% of What They Read
20% of What They Hear
30% of What They See
50% of What They See & Hear
70% of What They Say
90% of What They Say & Do

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